ngd77's Privacy Policy

1.1 Information You Provide Directly

Information you voluntarily provide when creating an account or using ngd77's services includes:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form only)
• Payment details (e.g. bKash, Nagad, Rocket or bank account information)
• Documents required for identity verification

1.2 Automatically Collected Information

When you use the ngd77 platform, certain information is collected automatically:

• IP address and device type
• Browser information and operating system
• Time spent on the site and pages visited
• Gaming activity and transaction history
• Login and logout times

1.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, ngd77 may receive limited information from trusted third-party verification services. Your prior consent is always obtained in such cases.

2.1 Service Operations

ngd77 uses your information for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Managing bonuses and promotional offers
• Providing customer support (via live chat and email)
• Sending account-related notifications

2.2 Security & Compliance

Information is used to maintain platform security and ensure responsible gaming:

• Preventing fraud, money laundering, and other illegal activities
• Age verification (confirming 21+)
• Detecting multiple accounts
• Enforcing responsible gaming limits

2.3 Service Improvement

ngd77 uses data for analytical purposes to continuously improve its platform — such as which games are most popular, which payment methods are used most, and which areas of the platform need improvement.

3.1 Security Measures

ngd77 uses industry-standard security technology to keep your information protected:

• SSL/TLS Encryption: All data transfers between your browser and our servers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only a one-way cryptographic hash is stored.
• Firewall Protection: Our servers are protected by multiple layers of firewalls.
• Regular Security Audits: Security assessments are conducted regularly by third-party expert teams.

3.2 Data Storage Location

Your information is stored in secure data centers with strict physical and digital security measures in place. Only authorized personnel have access to your information, and that access is logged.

4.1 Sharing with Third Parties

ngd77 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared.
• Identity Verification Services: With trusted KYC service providers for account verification.
• Legal Obligations: When required by a valid order from a competent court or authority.
• Fraud Prevention: With approved security partners who also adhere to the same privacy standards.

4.2 Third-Party Obligations

When sharing information with any third party, ngd77 ensures they operate under a valid agreement and are bound by the obligation to protect the confidentiality of your information. They may only use the information for the specific purpose for which it was shared.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. ngd77 uses the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferences (language, display settings).
• Analytical Cookies: To understand platform usage, which helps improve the service.

5.2 Cookie Controls

You can control or disable cookies from your browser settings. However, disabling essential cookies will prevent some ngd77 services from working properly and make it impossible to log in.

6.1 Age Restriction

ngd77 strictly provides services to users aged 21 and above only. We do not knowingly collect any personal information from individuals under 21. If information from a minor is unknowingly collected, it will be deleted immediately and the associated account will be closed.

6.2 Age Verification

ngd77 follows age verification procedures at the time of account registration and for transactions above a certain amount. If verification fails, account activity will be restricted.

If you become aware that a minor is using ngd77, please notify us at [email protected].

7.1 Right of Access

You have the right to know what information is stored in your ngd77 account. Upon request, we will provide you with a copy of the information we hold about you.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Some account information can be changed directly from your profile settings; for the rest, you will need to contact the support team.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a specific period due to legal obligations, ongoing dispute resolution, or the need to maintain financial transaction records.

7.4 Right to Withdraw Consent

Where data processing is based on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out prior to the withdrawal.

8.1 Active Accounts

While your account is active, all information necessary to provide the service is retained. Account activity, transaction history, and gaming records are kept for security and accountability purposes.

8.2 Closed Accounts

Even after an account is closed, financial transaction records, identity verification documents, and security-related information may be retained for a specified period. Once that period has passed, the information is securely deleted or anonymized.

9.1 Notification of Changes

ngd77 reserves the right to update this Privacy Policy as needed. For any significant changes, we will send a notification to your registered email and update the "Last Updated" date at the top of this page.

9.2 Continued Use

Continuing to use the platform after a revised policy is published will be taken as your acceptance of the new policy. If you do not agree to the revised policy, you have the right to close your account and stop using the platform.

10.1 Privacy-Related Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the ngd77 support team:

• Live Chat: Instant support available 24/7 via direct chat
• Email: [email protected]
• Hours: Around the clock, Bangladesh Standard Time (BST, UTC+6)